T-Mobile Faces Class Action Over $200 Gift Card Promotion
A class action lawsuit filed against T-Mobile alleges that the company failed to provide promotional gift cards as promised, impacting numerous California consumers. The suit, initiated by Purya Ghrabeti in November 2024, claims that T-Mobile misled customers regarding a $200 gift card offer that was supposed to accompany the purchase of new phone lines.
Ghrabeti purchased two new phone lines in June 2024, enticed by the promotional offer that promised a total of $400 in gift cards. According to the lawsuit, he was informed that he would receive these gift cards in approximately 10 weeks. However, on September 10, 2024, Ghrabeti was told by a T-Mobile supervisor that the promotion did not exist, leading to the allegations of false advertising and deceptive business practices.
The lawsuit seeks to represent a class of California consumers who were similarly affected by T-Mobile’s alleged misleading promotional practices. Ghrabeti’s complaint highlights that T-Mobile regularly engages in such tactics, creating a false impression through its employees and marketing that promotions were valid and would be honored upon purchase, despite having no intention or ability to fulfill them.
“Customers who purchased new lines or devices were told they would receive $200 gift cards as part of a promotional offer,” the lawsuit states. Furthermore, it details that the promotional offer was confirmed by T-Mobile store representatives at the time of purchase, adding weight to the claims of deception.
Ghrabeti is represented by the Law Offices of Todd M. Friedman P.C., and the lawsuit seeks restitution, equitable relief, and injunctive relief for affected customers. The case is limited to California customers who purchased lines or devices during the promotion period, emphasizing the regional impact of the alleged practices.
The lawsuit raises significant concerns for customers who rely on promotional incentives when making purchasing decisions. As the case unfolds, observers are keenly watching how T-Mobile will respond to these allegations and what implications this may have for its promotional strategies moving forward.
Details remain unconfirmed regarding any potential settlement or changes in T-Mobile’s promotional practices as a result of the lawsuit. The outcome could set a precedent for how telecommunications companies handle promotional offers and customer expectations in the future.
