FCA US is recalling over 20,271 vehicles due to a critical safety issue with the instrument display panel. This recall affects models from the 2024-2025 production years, including approximately 11,743 Jeep Wagoneer S and 8,528 Dodge Charger EV vehicles.
The faulty instrument display panel fails to show crucial information like gear selection and warning lights. A software error may be the cause of this issue, which could compromise driver safety.
This problem came to light on April 1 when FCA US became aware of a build issue affecting certain models. The affected vehicles do not comply with the Federal Motor Vehicle Safety Standard, raising significant concerns for drivers.
Key details about the recall:
- Notification letters are expected to be mailed to owners on May 21.
- Vehicle Identification Numbers (VINs) will be searchable on NHTSA.gov starting April 30.
- Owners can reach customer service at 1-800-853-1403 for assistance.
Customers should contact their nearest dealer to update the instrument panel software. The urgency of this recall emphasizes the importance of addressing safety issues promptly.
